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Sound Connections
Sound Connections is our no-nonsense guide that shows how
you can get clearer or louder speech on the phone, including
how to use hearing aids and phones together. It’s recommended
by Hearing Link for people who are hard of hearing and the
professionals who advise them.
Sound Connections
BT’s guide to hearing better on the phone
bt.com/includingyou
To read or download Sound Connections, click
on ‘Useful downloads’ on the ‘Help’ page at
bt.com/includingyou.
Communication Choices: for deaf or hard
of hearing people
Communication Choices is a BT guide that helps you find the
best way to communicate if you’re deaf or hard of hearing.
It’s mainly about phones but it also shows you how the
internet and other technologies can help.
Communication Choices
For deaf or hard of hearing people
bt.com/includingyou
To read or download Communication Choices,
click on ‘Useful downloads’ on the ‘Help’ page
at bt.com/includingyou.
BT Text
Text messaging or Short Message Service (SMS) is a quick and easy way to keep in touch and
is particularly useful if you’ve got a hearing loss or speech impairment.
• If you’re with BT, you can use BT Text, BT’s landline SMS service.
• If you aren’t with BT, check with your provider to see if they offer a similar service.
To use BT Text, you need a text-enabled
phone and a Caller Display service
(charges may apply). You can get Caller
Display as part of BT Privacy. For charges,
see bt.com/callingfeatures.
With an SMS enabled phone plugged into
your BT landline, and BT’s Caller Display
service, you can send and receive text
messages to and from other landlines that
have SMS enabled phones as well as to and
from mobile phones.
