
Contents
Hearing 4
Sight 8
Speech and language 11
Mobility 13
Dexterity 14
Understanding and using technology 15
Our phones and features 19
• Accessibility features – your at-a-glance guide 26
• Phone features explained 30
• Headsets and other accessories 31
Renting or buying from BT 33
The internet – much more than just being online 35
Paying your BT bill – and ways we can help 39
Getting more from your phone 42
Help and how to contact us 44
3