ITG User’s Guide
might have 20 people who can handle support calls. Access to customer support is
through a single phone number but the next available support person is actually
connected upon each incoming call. These 20 phones would be configured as a hunt
group. A hunt group consists of a phone number and a list of destinations (members
of the group). When
an
incoming
phone
number
matches the phone number of the
hunt group, the ITG attempts to terminate the call at
each
of
the destinations in the hunt
group, one at a time until a call is successfully completed.
Every
destination
that
can
be
reached
by
dialing a phone number is a member of at least one
hunt group. When an address is presented to ATPM for lookup,
the
output
is
a
hunt
group
ID
number. As a second step, the hunt group ID is presented to ATPM to get the list of
members.
To
effectively
bypass the hunt group feature, simply make a unique hunt group for
each destination and one member in each hunt group.
3.5
Dial Plan (FXO2S2)
The dial plan is a database
inside
the
ITG
for the ATPM to map telephony numbers users
dialed to the IP address of remote ITGs. The dial
plan consists of the destination table, hunt
group table and the address table. Users
need
to setup these tables, so that the ITG knows
how to setup calls with remote ITGs.
Address Table
The
address
table
maps a phone number to a hunt group. The table contains entries
that specify the following information:
‧
Telephone number
‧
The hunt group the phone number maps to.
‧
The minimum number of digits to collect before the ATPM starting address lookup.
‧
The maximum number of digits the ATPM collects before it considers the dial string is
complete.
‧
Number of digits forward to the destination.
‧
Address table sample:
Address
Entry
Hunt
Grp_Id
Min.
Digits
Max.
Digits
Prefix
strip
Prefix
Address
201 3 3 3 3 None
301 4 3 3 3 None
8 1 3 3 0 None
0 1 1 1 0 None
20 11 5 5 2 None
Hunt Group Table
The hunt group table maps a hunt group to a
list of destinations. Hunt group sample
Group id Type #Members Member ids
----------------------------------------------------------------------------
1 2 1 1
3 2 1 3
16
Configuring ITG from a Web Browser
