Using PCoIP® Zero Clients with PCoIP Host Cards
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To enable audio, open the host card Web interface, enable audio under Permissions Audio and restart
the host. When using 64-bit Windows Vista or Windows 7 on the host PC, also enable 64-bit on the same
configuration page. Do the same for the client.
Ensure the audio connectors are properly connected.
8 WAN Support
8.1 Local Keyboard and Mouse Host Agent
Teradici oers PCoIP host agent software designed to provide faster response to mouse input and more reliable
keyboard function over high-latency networks by rendering the mouse and terminating the keyboard locally
on the zero client. This host agent package is available from PCoIP solution vendors and from the download
section of the Teradici support site. Carefully follow the documentation included with the host agent package
because there are several steps that must be performed in a specific order. The agent functionality will not
work if you install the agent package without performing the prior steps. Also note that there are separate
agent packages for Windows and Linux host operating systems.
8.2 VPN Connectivity
PCoIP sessions can operate in a WAN environment that traverses the public Internet. This type of deployment
requires the user to install and configure additional network equipment that implements a VPN tunnel.
PCoIP protocol data packets are IPSec-ESP encrypted and do not have any port numbers external to
encryption. As a result, the packets are not compatible with networking equipment that implements Network
Address Translation (NAT), which is used by the Internet and some corporate WANs.
In order to use NAT networking equipment with the PCoIP protocol, network trac must be encapsulated in
a tunneling protocol. This tunneling can be achieved using a hardware VPN. The VPN tunneling allows data
packets to remap from a public IP address space to and from a private IP address space. Below is a simplified
diagram showing such a scenario.
For details, see PCoIP VPN Deployment Guide (TER0902002), which discusses Network Address Translation,
IPSec, PCoIP connection requirements, and configuration of the VPN, routers, and PCoIP endpoints.
Figure 16: Simplified diagram of a PCoIP zero client connecting over public Internet via VPN
