Vonage Brand's Products

Troubleshooting

How do I check my computer’s IP address?

Note: The following information assumes the computer is connected to the PC

port on the IP8100 series telephone. It also assumes the computer’s TCP/IP set-

tingsareconﬁguredtoobtainanIPaddressautomatically.Includedinthetrou-

bleshootingsectionofthismanualismoredetailedinformationonconﬁguring

your TCP/IP settings.

Win98/ME:

Step 1: Go to Start > Run and enter winipcfg. Click OK.

Step 2: From the dropdown menu, choose the Ethernet adapter.

Step 3: After selecting the adapter, it will display the IP settings. Your adapter

should have an IP address in the same range as the IP8100 series telephone,

192.168.15.X. If it doesn’t try releasing, then renewing the IP.

a. Click the Release button to release the IP address.

b. Click the Renew button to obtain a new address.

Ifyouare unable to obtain a valid IPaddress, conﬁrm thatyouhave a good

physical connection between the computer and the IP8100 series telephone.

Step 4: Click OKtoclosetheIPconﬁgurationwindow.

Win2k/XP:

Step 1: Go to Start > Run and enter cmd. Click OK.

Step 2: From the Command prompt, enter ipconﬁg and then click Enter.

Step 3: It will return your IP address, Subnet Mask, and Default Gateway. Your

adapter should have an IP address in the same range as the IP8100 series tele-

phone,192.168.15.X. If it doesn’t try releasing, then renewing the IP.

a. Enter ipconﬁg/release to release the IP address.

b. Enter ipconﬁg/renew to obtain a new address.

Ifyouare unable to obtain a valid IPaddress, conﬁrm thatyouhave a good

physical connection between the computer and the IP8100 series telephone.

Step 4: Type, exit and then click Enter to close the Command prompt.

Troubleshooting