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Premium Tech Tool
Information is subject to change at any time without notice. Any printed copy of this bulletin is an uncontrolled document.
4. When connected only to the USB: The unit should flash the LED’s, and
then light the "Power USB/ Communication"-LED.
If the "Power USB/Communication"-LED does not light up,
Try another USB-port
Check if Windows performs “Installing device driver software”
Check the USB cable and try different cable, or try another PC
Still no function? If under warranty (12 months), return the unit.
5. When connected only to the vehicle: The unit should flash the LED’s,
and then light the "Power Vehicle"-LED.
If nothing lights up at all,
Try replacing the vehicle cable,
Check that ignition is on, or try another vehicle.
If the “Critical Error”-LED lit, try to update software
Still no function? If under warranty (12 months), return the unit.
I am looking for a particular operation or test, but it is missing, why?
Navigate to the Product screen and then click the “finish work” button in
the upper right of screen. Then from the “Tech Tool” menu (top left) click
“Work offline”. Now click and open the “Latest Selections” and remove the
vehicle/product that you were connected to. Now reconnect to the
vehicle/product once identified, check for the previously missing
test/operation.
If I lose communication with the vehicle, is there a way to refresh the
connection without restarting the PC?
Yes, use the Support tool to Stop and the Start the Baf service.
Check for a video on instructions, found at www.premiumtechtool.com
When instructed to update the firmware in the Vocom adapter, the adapter
“locked-up”, or quit working.
It is best to disconnect from the vehicle before performing adapter
updates.
If the adapter is locked, disconnect from the vehicle and from the PC for 2
minutes. Then connect to the PC and update.
