Operating Instructions
31
What to do if...
Remedying faults
In the event of a fault, try to solve the problem yourself with the aid of
the information provided here. If you use the Customer Service for one
of the faults listed here or to remedy an operating error, the Customer
Service technician's visit will not be free of charge, even during the
warranty period.
• If the fault code C1 or C2 is shown in the
Multi-display, you may be able to remedy
the problem yourself (see the faults table
below). When you have remedied the fault,
press the START/PAUSE button.
• With all other displayed faults (C plus number or letter): switch appli-
ance off and on again. Reset the wash programme and press the
START/PAUSE button.
If the fault code is displayed again, please contact the Customer Service
department quoting the fault code.
Problem Possible Cause Remedy
The washing machine
does not work.
The mains plug is not
plugged in.
Plug in the mains plug.
The fuse of the building's
wiring is not in order.
Replace the fuse.
The filling door is not cor-
rectly closed.
Close the filling door; The
lock must engage audibly.
Button START/PAUSE not
pressed for long enough.
Press the button START/
PAUSE until the program be-
gins.
The door cannot be
closed.
The child safety feature is set
Cancel the child safety fea-
ture (see Section "Child
Safety Feature“).
