Index-8
Wave ViewPoint User Guide
S
scheduling
call rules
, 11-7
notifications of voicemail
, 7-19
screening
calls
, 5-8
voicemail
, 5-9
screen-pops for calls
, 1-2
searching for contacts
, 10-2
shared reports
, 13-5
sharing folders
, 2-35
showing columns
, 12-20
speakers, audio output from
, 2-22
Speed Dial command
, 6-6
Standard routing list
, 9-8
status bar
, 2-21
stutter dial tone, turning on and off
, 7-13
supervised transfers
, 5-11
support, technical
, 1-4
synchronizing voice messages and contacts with
e-mail
, 7-27
System Hold Greeting
, 9-17
T
tabs
in Call Monitor folder
, 5-3
in Extensions list
, 4-3, 10-3
TAPI Service Provider
overview
, 1-2
using from other contact manager applications
,
10-15
technical support
, 1-4
title bar, flashing on incoming calls
, 12-14
toolbar
overview
, 2-20
dial field on
, 6-2
toolbar, for reports, using in Microsoft Excel
, 13-4
transferring calls
, 5-11
using drag-and-drop
, 5-11
triangles in audio controls
, 2-37
U
Unanswered Calls During Business Hours report,
13-22
"Unknown" callers, associating with contacts
,
10-11
unparking calls
, 5-16
