Index-5
Wave ViewPoint User Guide
G
GoldMine, 1-2
greetings
overview
, 7-23
active
, 7-25
e-mailing
, 7-27
for when you’re on the phone
, 9-17
hierarchy for
, 7-25
personal status default
, 7-25
recording
, 7-26
System Hold Greeting
, 9-17
used with
routing list final actions
, 9-20
routing lists as an action
, 9-13
Greetings folder
, 7-24
Grouped Service Level report
, 13-17
groups
overview
, 10-17
benefits of using
, 10-17
personal and public
, 10-18
routing calls to
, 9-18
groups folder
, 10-18
H
headers and footers, viewing in reports, 13-4
Help, online
, 1-5
hiding columns
, 12-20
hold
putting calls on
, 5-10
retrieving from other phones (call parking)
, 5-15
I
I, special character in page strings, 7-17
identifying contacts
adding and deleting phone numbers for
, 10-10
by caller ID
, 10-9
by PIN
, 10-14
importing
contacts
, 2-38, 10-17
voice files
, 2-37
Incoming Call Alert window
, 5-18
instant messages
, 4-4
instant messaging
inviting users to conference
, 4-6
receiving messages
, 4-6
sending messages
, 4-4
using with Wave
, 4-4
J
joining a call, 6-12
L
L, special character in page strings, 7-17
language
changing
, 12-18
changing at logon
, 2-10
local reports
, 13-5
logging on
as a visitor
, 2-14
changing default station
, 2-15
skipping
, 2-7
to ViewPoint
, 2-7
to ViewPoint with another phone
, 2-14
with command line switches
, B-1
with new options
, 2-17
M
menu bar, 2-19
messages, e-mailing from a call
, 5-13
message waiting light, enabling and disabling
, 7-13
Microsoft Outlook
, 1-2
mobile extension
