4 Responding to messages and
warnings
This chapter includes the following topics:
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About message types on page 11
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Responding to application messages on page 12
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Responding to Trojan horse warnings on page 13
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Responding to blocked traffic messages on page 14
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Responding to permission status messages on page 14
About message types
You may see several different types of messages on the endpoint. These messages usually describe
a situation and indicate how the agent tries to resolve the issue.
You may see the following types of messages:
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Application messages
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Changed application messages
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Fast user switch messages
Application messages
An application-related message occurs for one of the following reasons:
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An application that the agent has never seen before, or that has been assigned the status of Ask,
tries to access your network connection.
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An application that normally accesses your network connection has changed, possibly because of
a product upgrade.
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Your agent software is being updated.
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Your agent has detected a Trojan horse on your endpoint.
For example, you may see the following type of message when an application or service tries to access
your endpoint, the port, and other information.
About message types 11
