3 Updating the BIOS and Sending the Support Ticket
Advanced Users: Setting Up the e-Features
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If this parameter is not correct, press
<F5>
and then type in the correct FTP address.
Step 4: Set the Parameters for Sending the Support Ticket
Enter your email address and your support provider’s email address in the space
provided.
NOTE It is important that you have a prior agreement with your support provider before
sending the Support Ticket.
Step 5: Save the Parameters
At this stage, all networking parameters must be correct. Press
<F2>
to continue; this
will ensure that these parameters are saved.
HP Toptools
It is also possible to enter all the network parameters needed by e-Diagtools using HP
Toptools Device Manager (version 5.0 or higher) or Toptools Agents (version 5.0 or
higher). For more information, refer to the e-Diagtools Administrator’s Guide,
available on your HP computer’s support web site (refer to page 6 for web addresses).
