General description
IVX 128
A.2
Voice mail features
• 16 built-in voice mail ports — These are in addition to the up-to-128 possible call-processing
ports; thus, you may build the system to its maximum for call-handling without having to bal-
ance voice mail needs versus call-handling needs.
• Highest-grade voice quality (64-kilobit/second sampling) for voice mail and other storage of
voice messages.
• Eight message-on-hold recordings — Among these are three prerecorded tracks; also supports
live input.
• Off-premises message delivery.
• Urgent messages — Can deliver higher-priority messages first.
• Several different mailbox types, including group, broadcast, informational, cascade paging and
Q & A.
• Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox’s 10 most re-
cently deleted messages
• Quick Groups
™
— Makes it easy to leave voice mail messages for several users.
• Quick Move
™
— Automatically moves a message to a designated mailbox.
• Virtual Mailbox Key
™
allows easy monitoring of a second mailbox.
Auto attendant features
• Six levels, 100 branches — Allows a more caller-friendly answering environment, including a
company directory.
• Virtually unlimited call routing — Includes off-premises transfer, pager notification, more.
ACD features
• Routes calls within designated departments for quickest possible call answering.
• Uses Digital Feature Phone display to provide up-to-the-second information on queues and
wait times.
