Prestige 643 ADSL Router
15-2 Troubleshooting
15.3 Problems with the LAN Interface
Table 15-3 Troubleshooting the LAN Interface
PROBLEM CORRECTIVE ACTION
Check the Ethernet LEDs on the front panel. The LED should be
on for a port that has a station connected. If it is off, check the
cables between your Prestige and the station.
Can’t ping any station on the LAN
Verify that the IP address and the subnet mask are consistent
between the Prestige and the workstations.
15.4 Problems Connecting to a Remote Node or ISP
Table 15-4 Troubleshooting a Connection to a Remote Node or ISP
PROBLEM CORRECTIVE ACTION
Check Menu 24.1 to verify the line status. If it indicates [down], then
refer to the section on the line problems.
Can’t connect to a remote node or
ISP
In Menu 11.1, verify your login name and password for the remote
node or ISP.
