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Cisco ATA 186 Installation and Configuration Guide
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Chapter 8 Testing and Troubleshooting the Cisco ATA 186
Contacting TAC
Debugging
A debugging tool, prserv, is available from TAC. The pserv program is used in
conjunction with the NPrintf configuration parameter. Contact Cisco for more
information. See Obtaining Technical Assistance, page -xviii, for instructions.
Debug commands that you can use on your Cisco IOS are
debug RAS
and
debug H225 ASN1
You should also have access to a “sniffer” or LAN analyzer.
Caution For security reasons, Cisco recommends that you do not use the web interface
over the public network. Disable the web interface by using the UIPassword
parameter before the Cisco ATA 186 leaves the service provider site.
