Malfunction Possible cause / Solution
There is water on the
floor:
Too much detergent or unsuitable detergent (creates too much foam) has
been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the door lock is released.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The appliance vibrates
noisily:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The appliance is not levelled correctly.
• Adjust the feet.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or
the appliance does not
spin:
The electronic unbalance detection device has cut in because the laundry is
not evenly distributed in the drum. The laundry is redistributed by reverse rota-
tion of the drum. This may happen several times before the unbalance disap-
pears and normal spinning can resume. If, after 10 minutes, the laundry is still
not evenly distributed in the drum, the appliance will not spin. In this case, re-
distribute the load manually and select the spin programme.
• Load more laundry.
The load is too small.
• Add more items, redistribute the load manually and then select the spinning
programme.
No water is visible in the
drum:
Appliances based on modern technology operate very economically using very
little water without affecting performance.
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