13
Hints
and tips
No network can be found
Change your physical location: in a building, move closer to a –
window, move higher up, or go outside
Ensure the device is registered to the mobile broadband –
network by checking the R212 device display or by opening
the Mobile Wi-Fi web UI application window and checking the
device is connected (indicated via the green tick)
Select the Settings heading on the Navigation bar –
If the device is searching for a network then ensuring the device –
is set to 3G Preferred in the network settings section may help
If you are roaming then click ‘Search’ to search for available –
networks
See if you can connect to one of the networks listed –
Click ‘Save’ to save your change –
Contact Support, and check that data services and roaming are –
enabled on your account.
No connection can be opened (1)
Type – http://VodafoneMobile.wifi or http://192.168.0.1 into
your browser, and check the device status (Mobile Wi-Fi>Mobile
Broadband tab, Help on Settings bar, and select Diagnostics
from the menu)
This may indicate the source of the problem. You should see a –
green tick in the networks panel to indicate that the device is
connected to the mobile broadband network.
Note: If you can see the
application window in
your browser, you can
find more hints and tips
in the Help area.
Selecting the Help
option on the
Navigation bar in
any view, and then
‘Diagnostics’ in the
Menu bar, may help you
to identify a problem.
This area also shows
information that may
be required if you need
to contact Support at
your mobile network
operator.
Select ‘Support’ from
the Menu bar for more
information and local
support contact details.
