12
Hints
and tips
The application won’t install on Windows
If the software does not install, or the install progress bar keeps
looping
From the Windows Start menu, select Settings>Control –
Panel>System>Hardware>Device Manager
Expand ‘Universal Serial Bus Controllers’ –
Right-click ‘USB Mass Storage Device’ and select ‘Uninstall’ –
If your devices are not reloaded, select ‘Scan for Hardware –
changes’ from the ‘Action’ menu.
Cannot open Mobile Wi-Fi web UI application window
The following things may prevent you from opening the
Vodafone Mobile Wi-Fi web UI application window by double-
clicking the desktop icon (if you have installed via a USB
connection) or entering the address http://VodafoneMobile.wifi
or http://192.168.0.1 into your web browser:
Your computer already has a connection via an ethernet LAN –
cable
Your computer already has a connection via a different Wi-Fi –
network. You must be connected to the R212 via Wi-Fi or via
USB cable to access the application window
You may be using a VPN (Virtual Private Network). –
Unplugging the LAN cable, exiting your VPN, and checking that
you are connected to the Vodafone Mobile Wi-Fi SSID / network
may solve the problem.
The Linux licence
information can
be found here:
www.support.
vodafone.com/
VodafoneMobileWiFi/
R212
Note: Please only use
the correct charger
for your region – the
charger supplied in
the box with the Wi-Fi
device. For details
about a specific
charger, contact your
network operator.
