English - 34
Information codes
When your washing machine malfunctions, you may see an information code on the display. If that
happens, please check this table and try the suggested solution before calling Customer Service.
Error Solution
4E
If the supplied amount of water does not change for 4 minutes, or the
water supply is not complete after 60 minutes, this error appears with
a beep.
• Ensure that the water tap is opened.
5E
If the water does not drain completely after 30 minutes, this error
appears with a beep.
• Ensure that the drain hose is placed correctly.
• Ensure that the drain hose is not clogged.
CE
If the temperate of the drain water is so high as to cause injury, this
error appears with a beep for safety reasons.
• Ensure that the cold water tap is opened.
• Ensure that the cold water tap and the hot water tap are
connected correctly.
dE
If the door is opened during an operation, this error appears with a
beep.
• In this case, close the door, and resume operation.
UE
This error appears with a beep if a spin operation fails.
• Ensure that the laundry is spread out evenly.
4E2
If the temperature of the supplied water is so high as to cause damage
to the laundry, this error appears with a beep.
• Ensure that the cold water tap and the hot water tap are
connected correctly.
IE/tE1/HE/HE1/dE1/
dE2/LE/8E
The washing machine is not working properly. Contact the nearest
Samsung service center.
Untitled-1 34 2014-11-26 4:21:21
