For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0
0
0
0
0
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the
top
left
of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call us
so
we can give your inquiry
prompt attention. However,
if
you wish to write
Buick, write to:
Buick Motor Division
Customer Assistance Center
902
E.
Hamilton Avenue
Flint,
MI,
48550
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian
and
GM
Overseas offices.
When contacting Buick, please remember that your
concern will likely be resolved
in
the dealership, using
the dealer’s facilities, equipment and personnel. That is
why we suggest you follow Step One first if you have
a
concern.
Customer Assistance
for
Text
Telephone
(TTY)
Users
To assist customers who are deaf, hard
of
hearing, or
speech-impaired and
who
use Text Telephones (TTYs),
Buick has
TTY
equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1-800-83-BUICK. (TTY users
in
Canada can dial 1-800-263-3830.)
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