with your vehicle can be handled by your selling or
servicing dealer. Your dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address any issue which may arise. Buick has
empowered its dealers to make decisions and repair
vehicles, and they are eager to resolve your concern
to
your complete satisfaction. If your concern has not been
resolved to your satisfaction, take the following steps:
STEP
ONE
--
Discuss your concern with a member
of
dealer management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the Sales, Service, or Parts Manager,
contact the owner of the dealership or the General
Manager.
STEP
TWO
--
If after contacting a member
of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Buick Customer Assistance Center by
calling 1-800-521-7300. In Canada, contact
GM
of
Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
For
help
outside of
the
United States and Canada, call
the following numbers as appropriate:
0
In Mexico:
(525)
625-3256
0
In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
In the
U.S.
Virgin Islands: 1-800-496-9994
0
In the Dominican Republic: 1-800-75 1-4 135
(English) or 1-800-75 1-4 136 (Spanish)
0
In the Bahamas: 1-800-389-0009
0
In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-534-0
122
0
In all other Caribbean countries: 1-809-763-13
15
0
In
other overseas locations, call GM North American
Export Sales
in
Canada at 1-905-644-41 12
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