AFTER-SALES SERVICE
Before contacting After-Sales Service:
1.
Try to remedy the problem yourself (see
“Troubleshooting Guide”).
2.
Restart the programme to check whether the
problem has solved itself.
3.
If the machine continues to function incorrectly,
call After-Sales Service.
Specify:
•
The nature of the problem.
•
Appliance and model No. as well as service code
(number after the word SERVICE).
The After-Sales Service sticker is on the front
panel behind the door frame.
•
Your full address.
•
Your telephone number and area code.
After-Sales Service phone numbers and
addresses are given on the guarantee card or
consult the local dealer.
TRANSPORT AND HANDLING
ACCESSORIES
You can obtain via our After-Sales Service or your
specialist dealer a Pedestal Drawer which can be
installed beneath your washing machine. It raises
the washing machine to allow for more comfortable
loading and unloading, as you no longer need to
bend as far to reach the door. Furthermore, it
offers a great space-management tool and storage
solution.
1.
Make sure that the washing machine is switched off.
2.
Pull out the power plug.
3.
Turn off the tap.
4.
Check that machine door and detergent dispenser are properly closed.
5.
Remove the water supply and drain hose from the service connection.
6.
Empty the water supply hose and the water drain hose completely.
7.
Always fit the transit bolts (see “Installation”/”Remove the transit bolts”).
