IP E-Class Administrator’s Manual Administrator programming: An introduction
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Administrator programming: An introduction
You can program ESI’s IP E-Class system (IP 200e or IP 40e) locally or remotely from a 48-Key IP Feature
Phone while the system is operating. You also can program using ESI’s Esi-Admin, a Windows-based
software application your ESI Reseller can provide.
Read the E-Class User’s Guide first. Programming features require a clear understanding of user
interface and application.
Administrator’s duties
The System Administrator can perform the following tasks:
• Administering station assignments
• Managing station feature authorization
• Maintaining the employee directory (if it’s used)
• Re-recording system prompts
• Administering manual change of Day/Night mode (if required)
User assistance
Each ESI phone system’s Verbal User Guide includes all of the information printed in the User’s Guide
(except for special features). Additionally, the ESI system users’ Web site, www.esiusers.com, includes
all the information in the User’s Guide, and more.
Telephone system features
The IP E-Class PBXs support a comprehensive array of robust features, including:
• IP Feature Phone – Compact and rugged design includes a high-quality speakerphone, large and
informative multi-functional display, and a specially designed key layout with several dedicated keys
to minimize or eliminate the need to memorize codes. The IP phone is TAPI-compliant, and a TAPI
driver is available as a free download from the ESI Web site.
• Extensive help – Verbal User Guide
™
uses spoken and displayed help prompts to assist everyone
from the installer through the administrator down to the least experienced end user. Easily accessible
with one press of the HELP key.
• Enhanced Caller ID – Allows one-touch automatic message return.
• Live call recording — Can record any conversation or personal memo, with moving or copying of
any recording to another user’s voice mailbox (see “Voice mail features,” page A.3).
• Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key
toggling between calls.
• Conference calling — Includes 24 conference bridges, and a conference may contain up to four
parties, so the IP E-Class systems can support six conferences of four parties each or eight confer-
ences of three parties each.
• Esi-Dex
™
speed-dialing — Calls any number from any of the three separate lists (personal, station,
and system); uses Caller ID information or direct keypad entries.
• Dedicated overhead paging interface — Allows overhead paging through the user’s own overhead
paging system.
