Problem Possible solution
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the fuse box.
Make sure that the Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the end of countdown.
Deactivate the Child Lock function if it is on.
The appliance does not fill with
water.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too low. For this informa-
tion, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the filter of the inlet hose and the filter of the valve are not clog-
ged. Refer to “Care and cleaning”.
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is correct.
The appliance does not drain
the water.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer
to 'Care and cleaning'.
Make sure that the connection of the drain hose is correct.
Set the drain programme if you set a programme without drain phase.
Set the drain programme if you set an option which ends with water in the tub.
The spin phase does not oper-
ate or the washing cycle lasts
longer than usually.
Set the spin programme.
Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer
to 'Care and cleaning'.
Adjust manually the items in the tub and start the spin phase again. This prob-
lem may be caused by balance problems.
There is water on the floor. Make sure that the couplings of the water hoses are tight and there is not water
leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct quantity of it.
You cannot open the appliance
door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the drum.
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