Index
Accessibility features .......................26
Accessories .................................31
ADSL filter ..................................25
Alternative media and
accessible information ...................... 9
Answering machine messages .............13
Audio CD billing ............................10
Baby monitors..............................24
Braille ........................................ 9
BT Basic.....................................40
BT Community Web Kit.....................38
BT Tech Experts ............................37
BT Text ....................................... 6
BT broadband ..............................36
Buying from BT ............................33
Calling features .............................42
Chronically Sick and Disabled Persons Act..40
Community alarms .........................41
Complaints..................................44
Computers and the internet ...............35
Contacting BT ..............................46
Controlling calls ............................16
Corded phones .............................20
Cordless phones ............................22
Dexterity....................................14
Directory services ..........................45
Energy-efficient phones ...................31
Extension cables............................13
Filtering calls ...............................16
Free 195 Directory Enquiries ..............16
Free Priority Fault Repair...................41
Get IT Together .............................38
Headsets....................................31
Hearing ...................................... 4
Hearing aid compatible ..................... 5
Help.........................................44
Inductive coupler............................ 5
Internet .....................................35
IT support...................................37
Live chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Microfilter ..................................24
Mobile phones .............................32
Network Controlled Calling ................17
Operator services...........................45
Pacemakers.................................31
Paying your BT bill..........................39
Phone products ............................19
Phone features explained ..................30
Protected Services Scheme ................41
Recycling ...................................33
REN .........................................30
Renting or buying from BT ................33
Sight ......................................... 8
Sign language ..............................46
SMS (Short Message Service) .............. 6
Speech and language ......................11
Technology .................................15
Telephone features .........................19
Text messages ............................... 6
Text Relay.................................... 7
Textphones .................................. 7
Tonecaller.................................... 5
Try Before You Buy Centres ................34
Unwanted calls .............................18
VAT ..........................................34
47
