Or you might be able to get BT Infinity, our superfast fibre broadband service, which delivers
the internet at ground-breaking speeds of up to 76Mb, making it eight times faster than the
UK average. BT Infinity uses fibre optic cables, usually as far as the cabinet near you (fibre
to the cabinet, or FTTC) but sometimes direct to your home (fibre to the premises, or FTTP).
BT Infinity is always fitted by en engineer to make sure we give you the fastest possible speed.
Find out more and check availability at bt.com/infinity.
Don’t worry about IT
Sometimes, computers don’t behave the way we expect. Sometimes you need a bit of help
setting things up. And sometimes things go wrong.
BT Tech Experts – a team of UK-based IT experts, available every day of the year – is ready to
help answer your questions and fix your computer. For a small monthly fee and a 12-month
contract, you can have BT Tech Experts membership and get help with things like:
• viruses, malware and spam
• spring cleaning your computer to get it running smoother and keeping it up to date
• getting more from your gadgets – set up smartphones, eReaders, printers, cameras and get
help installing software
• protecting your family online – set up parental controls to stay one step ahead of your
children and get advice on surfing the web safely
• backing up your most valuable memories – keep your files secure and backup your favourite
photos, music, videos and more.
To find out more about BT Tech Experts, go to bt.com/techexperts.
Making it easier to use a computer
In just the same way that you might find it helpful to have bigger buttons on a telephone,
you might need to alter the way you see or use a computer. For example you can change the
display on a computer screen – maybe changing the colours or making the text bigger will help
you see the screen better. Or perhaps it’ll help if you use specially developed software such as
Browsealoud – which reads web pages aloud and highlights each word as it’s spoken. And if
you can’t see a computer screen, there are specialised screen reader programs.
You might also find that a specially designed mouse or keyboard could help reduce discomfort
you might get when using standard equipment, letting you concentrate on what you can do
rather than on what you can’t.
If you need help with making the web easier to use, go to AbilityNet’s ‘MyComputer
MyWay’ at abilitynet.org.uk/mcmw.
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