Wholesale Calls Product Handbook v4.1
British Telecommunications plc Page 30 of 47
March 2009
3.11 Simultaneous Provision of WCLI on a pending WLR New or Transfer
Order
This feature is designed to allow CPs the ability to apply WCLI simultaneously to a
WLR line being transferred or provided (on the same CRD as the WLR line). Please
note the WCLI CRD is wholly dependant on the WLR CRD.
Please be aware there are three scenarios with simultaneous provision
1 Communications Provider (CP) orders WLR from Openreach, on CRD X day. If the CP
orders WCLI from BT Wholesale for delivery at a date later than the WLR, e.g. on CRD
X+5 day. Then WCLI CRD will be adjusted to be the same as WLR CRD.
2 Communications Provider (CP) orders WLR from Openreach, on CRD X day. If the CP
orders WCLI from BT Wholesale for delivery on the same date as WLR, e.g. on CRD X
day. Then WCLI CRD will remain the same as WLR CRD.
3 Communications Provider (CP) orders WLR from Openreach, on CRD X day. If the CP
orders WCLI from BT Wholesale for delivery at a date of earlier than the WLR, e.g. on
CRD X-2 day. Then WCLI CRD will be adjusted to be the same as WLR CRD.
To help minimise rejections CPs must ensure that, if the Provide Order is to be
associated with a new or transfer order for WLR, the WLR order must have a status
of 'approved' on the Openreach SPG/EMP before proceeding.
In order for WCLI to be provided on a WLR line, the postcode supplied with the order
must be the registered address postcode of the incumbent WLR CP. If the WLR line
has already switched then WCLI will be applied to the line on the next Working Day.
Where a WCLI order is raised with a CRD for the next Working Day there will not be
enough time for the CP to amend the CRD of the WC order before it is provided. In
this case an Amend CRD request will be rejected. If an amendment to such an order
is required, the CP should submit Cease and Provide orders following the successful
provision of the first order.
Where a provision order has been added for the next Working Day then a
cancellation request will be rejected as it will fail the cancellation cut off point
validation.
Where a WCLI order is being fulfilled simultaneously with a WLR order then any
changes to the WLR order start date will be automatically mirrored by the WCLI
order. The switchover date of the WCLI order is entirely determined by the start of
the WLR order.
WCLI orders requested on a BTR line that has yet to be provisioned will be rejected
(BAU).
WCLI will continue to be placed on a switched BTR line with a ten-day lead-time.
The following flow diagram highlights the simultaneous provision process.
