18 89007312
10.2 Faults where it is necessary to call Winterhalter Service
• Flashing light: Temperature in boiler or tank is greater than 95°C.
Caution: Surface is very hot. The fault (3) symbol appears together with the fault code
Err 2 or Err 3. Switch off the mains disconnecting device (mains switch) provided by the
customer.
Notify the Winterhalter service team immediately.
When the machine can no longer be used because of internal malfunctions, the machine turns itself off
automatically and displays an error code
Display Possible cause Remedy
Machine switches
off and displays
Err
1
Fault inside machine Notify Winterhalter customer service
Machine switches
off and displays
Err
6
Fault inside machine or
water drain is clogged
Notify Winterhalter customer service or remove
cause of clogging.
Machine switches
off and displays
Err
20
Magnetic valve not closing
Close the water shut-off valve and notify
Winterhalter customer service.
Machine is
switched off and
displays
Err
..21
Magnetic valve not closing
Close the water shut-off valve and notify
Winterhalter customer service.
Machine switches
off and displays
nothing at all
Fault inside machine Notify Winterhalter customer service
11 Emissions
Noise
The workplace related emission value L
pAeq
according to DIN EN ISO 11202 is <60dB(A)
Water vapour
The machine gives off water vapour during operation (e.g. when you open the door). Protect adjacent
wooden furniture to prevent it absorbing moisture and swelling up.
