VoloAccess™ User Manual
Copyright © Vololink Pty Ltd 2006-2010 V1.43 July 2010 Page 69 of 78
Under the heading Ethernet adapter Local Area Connection the IP address allocated to the
computer by the VoloAccess is displayed. In this example, 192.168.0.2.
Supplementary Telephone Features (Voice enabled models only)
I picked up the handset and the phone starts dialing out after a brief period before I dial any
numbers! Why?
This is most likely due to the Default Dialing feature being enabled and, with the Timeout set to a short
period. You can disable this feature (see below) or, you can simply increase the timeout period to 10
seconds. This will provide an adequate delay before dialing a number.
To prevent this behavior, disable the Default Dial feature as follows:
Load the Administration Web page at http://192.168.0.1.
Select Telephone from the navigation panel.
From the drop-down list next to Default Dial select Disabled.
Click the Apply button.
I cannot enable Call Divert
Check that the phone number is specified including the International Dialing Prefix and Country
Code:
From Admin, it is +NN (where NN is the International Dialing Prefix), and
From the keypad, it is **NN (where NN is the International Dialing Prefix).
Note: The + is entered as ** when using the keypad.
If you still cannot enable Call Divert, please contact your service provider, this service may not be
enabled for your account.
I cannot disable Call Divert
Contact your service provider and request that the service be disabled.
I enabled the Call Waiting feature but it does not work. Why?
The Call Divert feature settings override Call Waiting. Check your Call Divert configuration.
If you have enabled Unconditional Call Divert or Call Divert on Busy; it will prevent Call Waiting
from working. You have to disable the above mentioned Call Divert features for Call Waiting to work.
If the above step does not help, please contact your service provider.
