19
Symptom Cause
The machine is vibrating or noisy
- not all the packing was removed from the
machine (see unpacking section),
- the washing machine is not leveled and
properly packed,
- the washing machine is too close to the
wall or furniture,
- the washing is not well distributed in the
drum,
- the load is not sufficient.
The cover does not open during the
cycle
- the «DOOR»* light is off,
- the temperature of the washing water is
too high.
- the cover cannot open until 1 to 2 minutes
after the washing machine has stopped*.
The washing cycle is much too long
- the water inlet is blocked,
- there was a power supply failure or the
water was cut off,
- the motor temperature safety device
tripped,
- the water inlet temperature is lower than
normal,
- the foam detection safety system tripped
(too much detergent) and the washing
machine evacuated the foam,
- the anti-unbalance mass safety device
tripped, an additional phase was added to
distribute the washing in the drum better.
Error code E40** is displayed in the
display windows
- the cover is not correctly closed.
Error code E20** is displayed in the
display windows
- the drain filter is blocked,
- the drain pipe is blocked or kinked,
- the drain pipe is too high (see
«installation»),
- the drain pump is blocked,
- the installation siphon is blocked.
Error code E10** is displayed in the
display windows
- the water tap is closed,
- the water network has been cut off.
Error code EA0** is displayed in the
display windows
- the flap s of the drum door are opened.
Softener flows through the overflow
orifice when filling
- you did not put in the right amount,
- the siphons at the back of the detergents
* depending on the model
** Eliminate the causes of the failure if you find them, and then press on the "Start/Pause" pushbutton to
restart the interrupted programme.
