18
Something Not Working
Many checks have been carried out during the manufacture of your washing machine. However, if you
face a problem with its operation, please read the following sections before calling the After Sales
Service.
Symptom Cause
The washing machine will not start or will not
fill
- the washing machine is not correctly connected,
the electrical installation is not working
- the cover of your washing machine and the
drum flaps are not correctly closed,
- you did not control the program start correctly
- there is a power failure,
- the water supply is closed off,
- the water tap is closed,
- the water inlet is blocked.
The washing machine fills up but empties
again immediately
- the drain siphon is attached too low (see
installation part).
The washing machine will not spin or will not
empty
- the drain pipe is blocked or kinked,
- the drain filter is blocked,
- the anti-unbalance mass safety device has
tripped; bad distribution of washing in the drum,
- the «Drain» program or the «Rinse hold» option
is selected,
- the height of the drain siphon is wrong.
There is water on the floor around the
washing machine
- excess detergent has made too much foam that
overflowed,
- the detergent is not suitable for washing
machine,
- the drain siphon is not hooked on properly,
- the drain filter was not put back into place,
- the water inlet pipe is leaking.
Washing results are not satisfactory
- the detergent is not suitable for machine
washing,
- there is too much washing in the drum,
- the washing program is not appropriate,
- there is not enough detergent.
The washing machine stops during a washing
cycle
- the water or electricity supply is defective,
- a rinse hold was programmed.
- the flaps of the drum door are opened
