PROBLEM SOLVING TASKS
12-24 XEROX DOCUPRINT 180 LPS OPERATOR GUIDE
Faults are cleared but the Attention light is still on
If you have cleared all faults that are listed on the printer control
console, but the Attention light is still on and the message “Output is
stopped. See message at the System Display” appears on the
printer control console, there may be an uncleared output fault.
Check the PC UI Command Line/Message window or an opened
window for an output message (preceded by an asterisk and OS
followed by a number). Follow the instructions in the output message
and press the Continue button.
Printing does not continue when the Continue button is pressed
If the Continue button is pressed before all printer faults are cleared,
the outstanding faults are changed to the status of masked faults
(refer to the “Fault masking and the printer control console” section
earlier in this chapter). If the printer status displayed in the message
area of the printer control console is READY, but printing does not
continue when you press the Continue button, touch the Fault List
icon on the printer control console to display the Fault List screen.
(Refer to figure 12-1.) Clear any faults displayed on this screen and
press the Continue button again.
Incorrect paper size message
If printing stops and a message appears on the printer control
console telling you that an incorrect paper size is loaded in a feeder
tray, check the paper in the indicated tray. If the paper is not the
correct size for the job, either load the correct size paper or select
another feeder tray containing the correct size paper. If the paper
size is correct, press the Continue button to resume printing. The
message may have been caused by a damaged sheet.
Note: In order to assure good print quality for your jobs, the LPS
automatically purges any dog-eared or skewed sheets of paper.
When the LPS encounters paper in this condition, it may stop printing
and issue an incorrect paper size message.
