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How to proceed if...
...you want to check the dryer yourself first: (If your machine is not functioning correctly, please check
the following points before calling the Customer Service department - also refer to relevant section in the
Instructions For Use).
Drying takes too long/
Laundry is not dry enough
• Was the inserted laundry too wet (washing machine spin speed less than 1000 rpm)?
• Is the lint filter dirty? (filter indicator light on)
• Is the heat exchanger dirty? (for more information, refer to the Instructions For Use)
• Is the room temperature too high?
• Are the “End” and “Anti-crease” indicator lamps lighting up? The drying cycle is
complete and the laundry can be taken out.
• If the drying result does not meet your expectation, select a drier programme or use
the dryness adjustment option (if available).
• Are thin and thick laundry mixed? Are different types of materials mixed? Sort the
laundry by thickness and material, then dry it again.
The dryer does not operate
(after a power failure, always
press the “Start (Pause)”
button)
• Is the plug properly inserted into the mains electricity socket?
• Is there a power failure?
•Has the fuse blown?
• Is the door properly closed?
• Has a drying programme been selected?
•Has the “Start (Pause)” button been pressed?
• Has the start delay option been selected?
• Is the dryer overloaded? Please remove some of the load.
Lint filter, water container or
heat exchanger indicator lamp
on
• Is the lint filter clean?
• Is the water container empty?
• Has the water container been inserted correctly?
• Is the heat exchanger clean and inserted correctly?
Water droplets underneath
the dryer
• Has the heat exchanger been inserted correctly?
• Has all lint on the heat exchanger seal and the door seal been wiped away?
• Has the water container been inserted correctly?
• If the direct drain connection is used, is it tight?
• Is the dryer levelled?
...you want to care for and clean your dryer:
Clean the filter at the end of
every cycle
• Brush lint using a soft brush or your fingertips.
• Close the filter.
• Push the filter back into place.
Empty the water container at
the end of every drying cycle
• Pull the handle to remove the water container.
• Empty the water container.
• Replace the empty water container by pushing it fully back into place.
Clean the heat exchanger at
least once a month
• Clean the heat exchanger under running water.
• Remove all lint from the seals.
• Clean the heat exchanger housing (for further information see section “Cleaning the
heat exchanger” in the Instructions for Use).
