They will give you details for your local Service
engineer. Before calling out an engineer,
please ensure you have read the details under
the heading “What to do if...”.
When you contact the local service engineer
you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model number, product number and
serial number of the appliance (found on
the rating plate - see picture)
Mod. ... ... ...
Prod. No. ... ... ...
Ser. No. ... ... ...
Mod
. ..
. ...
...
Prod. N
o.
... ... ..
Ser. No. ... ... ...
So that you always have these numbers at
hand, we recommend you to make a note of
them here:
• Mod.......................................
• P.N.C.....................................
• S.N.........................................
Please retain your purchase receipt safely for
the service engineer to verify the purchase
details.
Important! If you call out an engineer to a
fault listed above, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under
guarantee.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service
this product, and only genuine spare parts
should be used. Under no circumstances
should you attempt to repair the machine
yourself. Repairs carried out by inexperienced
persons may cause injury or serious
malfunctioning. Contact your local John Lewis
Branch.
Environment concerns
The symbol on the product or on its
packaging indicates that this product may not
be treated as household waste. Instead it
should be taken to the appropriate collection
point for the recycling of electrical and
electronic equipment. By ensuring this
product is disposed of correctly, you will help
prevent potential negative consequences for
the environment and human health, which
could otherwise be caused by inappropriate
waste handling of this product. For more
detailed information about recycling of this
product, please contact your local council,
your household waste disposal service or the
shop where you purchased the product.
Packaging materials
The materials marked with the symbol are
recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
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