Problem Possible cause/Solution
The machine vibrates / The
machine is noisy:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or the
machine does not spin:
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen
several times before the unbalance disappears and normal spinning
can resume. If, after 10 minutes, the laundry is still not evenly
distributed in the drum, the machine will not spin. In this case,
redistribute the load manually and select the spin programme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select
the spinning programme.
The machine makes an
unusual noise:
The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor
ensures a softer start and more even distribution of the laundry in
the drum when spinning, as well as increased stability of the machine.
No water is visible in the
drum:
Machines based on modern technology operate very economically
using very little water without affecting performance.
The display shows the
alarm code EFO:
Anti-flooding system has been activated.
• Disconnect the appliance, close the water tap and contact the
Service Force Centre.
Repairs - After Sales Service
Repairs - After Sales
Service
Your appliance comes with a three year
warranty.
If it is not working correctly; consult the fault
finding guides within this instruction book
("What to do if ..."). If a fault occurs which you
can not resolve through following the advice
and information contained within this
instruction manual, the next step is to contact
our extended warranty administrators on:
0844 871 7771
38
