Troubleshooting
70
If the washing results are not satisfactory
If the washing turns greyish and limescale deposits are present in
the drum
• Insufficient washing powder has been added.
• Incorrect washing powder was used.
• Special stains were not pretreated.
• Program or temperature was not set correctly.
Washing has not been
spun well, there is
water left in the drum.
Error code (2 appears.
There is a kink in the outlet
hose.
Eliminate the kink.
Maximum pumping height
(drain height 1m from the
position of the machine) is
exceeded.
Please contact the customer
service department, it has a
retro-kit available for pump
heights above 1m.
Suds pump is blocked.
Switch off the machine and
pull the plug out of the
socket, clean the suds pump.
If a siphon is connected: the
siphon is blocked.
Clean the siphon.
The door cannot be
opened with the
machine on.
The door is locked due to
safety reasons (?/Door
display is off).
Wait until the ?/Door
display is green.
The rinse water is
cloudy.
Probably caused by a wash-
ing powder with a high sili-
cate content.
This does not negatively
affect the rinse results. If
necessary use liquid deter-
gent.
When pressing an extra
program button the
corresponding display
does not light up.
The extra program selected is
not combinable with the
program set.
Make another selection.
Washing powder resi-
dues are left in the
washing powder com-
partment.
The tap is not fully open. Open the tap fully.
The sieve in the clamp of the
inlet hose is blocked.
Clean the sieve.
The sieve at the clamp con-
nection of the inlet hose on
the machine is blocked.
Clean the sieve.
Disturbance Possible cause Remedy
