What to do if…
29
What to do if…
3
The somewhat different, in comparison to older
washing machines, whistling noise during spinning is
due to the modern drive system.
Trouble Shooting
In the case of a malfunction try to solve the problem with the aid of
the notes given here. If you call in customer service to resolve one of
the malfunctions listed here, or an error in operating the machine, the
customer service engineer’s visit is not cost free, even during the period
of guarantee.
Malfunction Possible Cause Remedy
Washing machine does
not work.
Mains plug is not plugged in. Insert mains plug.
House fuse is defective. Replace fuse or reset.
The machine does not
take in water.
Main door is not closed
properly.
Close main door; lock must
engage audibly
Tap is closed.
Press On/Off button;
Open tap;
Reselect program;
Press On/Off button again;
Sieve in the threaded fitting
on the water inlet hose is
blocked.
Unscrew the hose from the
tap, remove the sieve and
clean under running water
Washing machine
vibrates during opera-
tion or is unstable.
The height adjustable feet
are not correctly adjusted.
Adjust the feet as per the
installation and connection
instructions.
There is only very little wash-
ing in the drum (e.g. only a
towelling dressing gown).
This does not impair the
function.
Water could not be com-
pletely pumped out prior to
spinning because
– drain hose is kinked or
– drain pump is blocked.
Check the drain hose and, if
necessary, remove any kinks
or clean the drain pump and
remove any foreign bodies
from the pump housing as
necessary.
