EZ1105 / EZ1305 User Manual
3-5. Error alerts
The table below lists the error alerts you may see in the event of a problem that prevents
normal functioning of the printer, allowing you to identify and correct the problem.
Fast flashing
Slow flashing
Light on
Colour
Red
Orange
LED indicator Description Solution
Media
error
Unable to detect the
paper.
Run the auto-detection function
again.
The ribbon or labels are
finished.
Replace the ribbon or label roll.
Paper jam.
The paper feed roller is blocked.
No gap or black mark could be
Settings
error
but thermal transfer
mode is selected as
1. To work in thermal transfer mode,
load a ribbon.
2. Alternatively, select the direct
Memory
error
printer also prints the
message “Memory
Delete data you no longer need
from the printer memory.
Unable to find file. The
printer also prints the
message "Filename
Use the “~X4” command to print a
list of all existing file names. Check
whether the file name is correct.
exists. The printer also
prints the message
Change the name of the file and try
storing it on the printer again.
error
The print head
temperature is too
high.
Wait for the print head to cool down
to operating temperature. The
printer will then switch to standby
mode and the LED will stop flashing.
