Adding Numbers to your System Speed-dial list ............................................................. 19
VOICEMAIL ................................................................................................................. 19
ACCESSING VOICEMAIL FROM A BT QUANTUM 8568, 5320 AND 5330 SYSTEMPHONE. ....................... 20
Retrieving messages from Extension and Group voicemail ............................................... 21
Turning the System Voicemail on and off ...................................................................... 21
Retrieving messages from the System Voice mail. ..........................................................22
Forwarding a message from voicemail .......................................................................... 22
Callback options.......................................................................................................22
Automatically calling the sender of a message ............................................................... 23
Leave a message......................................................................................................23
Recording your own voicemail greeting ........................................................................23
Replaying the voicemail greeting.................................................................................23
Monitoring and picking-up callers as they speak to your voicemail..................................... 24
Changing your voicemail password .............................................................................. 24
ACCESSING VOICEMAIL FROM A BT 8528 SYSTEMPHONE, Q DECT, Q PHONE OR COMPATIBLE STANDARD
TELEPHONE
..................................................................................................................24
RETRIEVING VOICEMAIL MESSAGES REMOTELY .......................................................................... 27
CALL FEATURES .......................................................................................................... 29
ACCOUNT CODES........................................................................................................... 29
Account Codes – Optional Mode .................................................................................29
Account Codes – Mandatory mode .............................................................................. 30
CALL PICK-UP ...............................................................................................................31
Picking up Calls ringing at another extension................................................................. 31
CALL WAITING FROM EXTERNAL CALLS ................................................................................... 32
CONFERENCE CALLS ........................................................................................................ 32
Holding an Internal Conference Call ............................................................................. 32
Holding an External Conference Call ............................................................................33
CONSULTATION CALLS ..................................................................................................... 33
Making an Internal Consultation.................................................................................. 33
Making an External Consultation ................................................................................. 34
DEFLECTING CALLS ......................................................................................................... 34
Deflecting a call to another extension........................................................................... 35
Deflecting a call to voicemail ...................................................................................... 35
CALLER DISPLAY SERVICE (CDS) ......................................................................................... 35
DIVERTING CALLS: EXTENSION DIVERT.................................................................................. 36
Diverting all calls from your extension ..........................................................................36
Diverting your calls while you are at another extension (Follow Me).................................... 37
