Contents
WELCOME ....................................................................................................................1
USING THIS DOCUMENT ......................................................................................................1
BT CONTACT DETAILS ........................................................................................................1
ABOUT YOUR BT QUANTUM TELEPHONES........................................................................2
BT QUANTUM SYSTEMPHONES .............................................................................................2
BT 8568 Digital Systemphone ......................................................................................2
BT 8528 Digital Systemphone ......................................................................................5
BT 5330 IP Systemphone.............................................................................................6
BT 5320 IP Systemphone.............................................................................................8
Comfort and Safety Tips ..............................................................................................8
Headset Instructions ...................................................................................................9
OTHER SUPPORTED TELEPHONES......................................................................................... 10
Q DECT Telephone................................................................................................... 10
Q Telephone ........................................................................................................... 11
CALL BASICS............................................................................................................... 12
ANSWERING CALLS .........................................................................................................12
Key light indications for Incoming Calls......................................................................... 12
Using Auto Answer for internal calls ............................................................................. 12
MAKING CALLS .............................................................................................................. 13
Making an External Call ............................................................................................. 13
Withholding your number when making an external call (CLIR) .........................................13
Making an Internal Call..............................................................................................14
Making a Call to an Extension Group............................................................................ 14
PLACING A CALL ON HOLD ................................................................................................ 14
Recall from Hold ......................................................................................................15
TRANSFERRING CALLS......................................................................................................15
Transferring a Call to another Extension ....................................................................... 15
Transferring a Call to an External Number ..................................................................... 16
SPEED DIAL .................................................................................................................. 16
Adding Numbers to your Personal Speed-dial list............................................................ 16
Accessing the Personal and System Speed-dial lists from a BT 5330 or 5320 systemphone .... 17
Accessing the Personal and System Speed-dial lists from a BT 8568 systemphone................18
Accessing the Personal Speed-dial list from a BT 8528 systemphone ................................. 18
Accessing the Personal and system Speed-dial lists from a Q DECT or standard telephone..... 18
System speed dial on a BT 8528 systemphone............................................................... 18
