Crestron DIN-AP3MEX Automation Processor with infiNET EX
Operations & Installation Guide – DOC. 7492B Automation Processor: DIN-AP3MEX • 25
DIN-AP3MEX Troubleshooting (Continued)
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
A/V system
device does not
respond.
IRP2 or serial port
not placed
properly.
Verify placement of
IRP2 (hold phosphor
card under IRP2 while
pressing button) and
tighten serial cables.
Used wrong
IR/serial port.
Verify that proper IR
or serial port is
Serial cable not
wired correctly.
Verify that serial cable
is wired correctly for
RS-232, -422, and
Device is not
receiving sufficient
power.
User the Crestron
Power Calculator to
help calculate how
much power is
needed for the
Check Network Wiring
Use the
Right Wire
To ensure optimum performance over the full range of the installation
topology, use Crestron Certified Wire only. Failure to do so may incur
additional charges if support is required to identify performance
deficiencies because of using improper wire.
Calculate
Power
CAUTION: Use only Crestron power supplies for Crestron equipment.
Failure to do so could cause equipment damage or void the Crestron
warranty.
CAUTION: Provide sufficient power to the system. Insufficient power
can lead to unpredictable results or damage to the equipment. Use the
Crestron Power Calculator to help calculate how much power is needed
for the system (
www.crestron.com/calculators).
