Crestron DIN-AP3MEX Automation Processor with infiNET EX
Operations & Installation Guide – DOC. 7492B Automation Processor: DIN-AP3MEX • 23
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
DIN-AP3MEX Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Device does not
function.
Device is not
communicating
with the network.
Use Crestron Toolbox
to poll the network.
Verify network
connection to the
Device is not
receiving power
from a Crestron
Use the provided
Crestron power
source. Verify
receiving sufficient
power.
Power Calculator to
help calculate how
much power is
needed for the
LED
illuminates.
Hardware or
software failure.
Verify that hardware
configuration matches
software
configuration. Use
Crestron Toolbox to
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