– If this does not solve the problem, try cleaning the copper-colored contacts
on the print cartridges. For more information, see Cleaning the print cartridge
contacts.
– If these solutions do not work, replace the print cartridge(s).
Photos are not printing correctly.
● You may have loaded the photo paper incorrectly. Load the photo paper with the
side to be printed facing down.
● The photo paper may not have fed into the printer correctly. Try the following:
– If you have a paper jam, see No page came out of the printer. —OR— The
paper jammed while printing.
– Load one sheet of photo paper at a time.
Printer screen status indicators
The printer screen has two status indicators: one for print cartridge status, and
another for paper status.
This indicator...
Has this meaning...
● When the print cartridge status
indicator
is on solid (not
flashing), the ink level is low.
● When the print cartridge status
indicator
is flashing, either the
ink level is too low to print, or there
is a problem with the print cartridge
that needs attention. For more
information about which problem
has occurred, connect the printer to
your computer and read the
instructions on the computer
screen. If the ink is out on one of
the print cartridges, the instructions
will tell you which one to replace.
When the paper status indicator is
flashing, either there's a paper jam or
the printer is out of paper.
Chapter 7
36 HP Photosmart 7400 series
