NO CID DSP Caller ID Digital Signal Processors (CIDDSP’s) are resources
in the iDCS required for receiving CID data. If there are no
CIDDSP’s available at the time a call comes in, this is the
message you will see on your display.
NOTE:The Caller ID features require optional software and/or hardware.Please see
your service and installation company for details.
WHAT IS ANI?
ANI (Automatic Number Identification) is a feature offered by some telephone
service providers that provides the calling party’s telephone number.This service
is only available on E&M Tie Lines on a T1, digital trunk. ANI is similar to Caller
Identification (CID) but the format and information of the calling person is differ-
ent. CID uses FSK signalling and ANI uses DTMF signalling.Usually, with ANI, a call-
ing party’s identity is the Listed Directory Number (LDN) unless a separate bill-to-
number has been specified, (in which case the bill-to-number will be sent). Along
with the ANI digits you also receive DNIS digits with a separator digit. The DNIS
digits are used to tell the iDCS 100 Release 2, iDCS 500 Release 2, and the OfficeServ
7200 systems where to route the call. Note that ANI does not provide calling party
NAME, only the number. The iDCS 100 Release 2, iDCS 500 Release 2, and the
OfficeServ 7200 systems can provide calling number to name translation table.
WHAT IS CLI?
On ISDN circuits, calling party information is called CLI and is supported on both
BRI and PRI type circuits on the iDCS. On BRI circuits the iDCS 100 R2, iDCS 500 R2,
and OfficeServ 7200 systems only support number delivery and, like ANI, a name
can be attached to the telephone number of frequent callers via the Caller ID
translation table. On 5ESS and NI2 PRI circuits both name and number support is
provided on the system. On a DMS100 circuit only number service is provided.
SELECTING YOUR CALLER ID
DISPLAY
You can decide if you want to see the CID number in the display. Regardless of
which one is selected, you can press the NDD key to view the other pieces of CID
information.To select the type of Caller ID information you wish to view first:
• With the handset on-hook, press TRSF and then dial 119.
• Dial 0 for CID options or 1 for ANI options, or 2 for CLI options.
• Dial 0 for if you do not wish to view CID information, 1 to view the NUMBER
first or 2 to view the NAME first.
• Press TRSF to store your selection.
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VIEWING THE NEXT CALLER ID CALL
In the event that you have a call waiting or a camped-on call at your keyset, you
can press the NEXT key to display the Caller ID information associated with the
call in queue at your keyset. Either the CID name or CID number will show in the
display depending on your Name/Number selection.
To view Caller ID information for calls that have been camped-on to your keyset,
press the NEXT key. If your keyset does not have a NEXT key, press the CID key
and then the NEXT soft key.
SAVING THE CALLER ID NUMBER
At any time during an incoming call that provides CID information,you may press
the SAVE key to save the CID number. If your keyset does not have a SAVE key,
press the CID key, the SCROLL key and then the SAVE soft key. The system must
be using LCR to dial the saved number.
REDIALING A SAVED CALLER ID
NUMBER
To redial a number that has been saved, press the SNR key or dial 17.
NOTES:
1. Your telephone system must have LCR correctly programmed to redial the
saved number.
2. If the Hot Keypad feature has been turned off, you must first lift the handset or
press SPK before you begin dialing.
STORING A CALLER ID NUMBER
At any time during an incoming call that provides CID information, you may save
the CID number as a speed dial number in your personal speed dial list.To store a
Caller ID number in a personal speed dial bin:
• Press the STORE key.The system displays the speed dial bin in which the num-
ber was stored, OR
• Press the CID key and then press the SCROLL key.
• Press the STORE soft key.
• The system displays the speed dial bin in which the number was stored.
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