Submit a Product Campaign Claim with the information indicated.
Refer to the General Motors WINS Claims Processing Manual for details on Product Campaign Claim Submissions.
Customer Notification
For US and CANADA
Customers will be notified of this campaign on their vehicles by General Motors (see copy of customer letter included with this bulletin.
In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter
recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be
lack of proper maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.
Dealer Campaign Responsibility
For US and CANADA
All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this
campaign bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or owner, from this time
forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
dealer listing, are to be contacted by the dealer. Arrangements are to be made to make required correction according tot he instructions contained in
this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards
should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take
the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
May, 2000
Dear Customer:
This notice is sent to inform you that General Motors is conducting a voluntary emission recall campaign that includes your vehicle.
Reason For This Recall
General Motors has decided that certain 1997, 1998 and 1999 Chevrolet Cavalier and Pontiac Sunfire model vehicles located in fifteen U.S. high
salt corrosion states and in Ontario. Quebec and Atlantic provinces; and certain 1995, 1996, 1997, 1998, and 1999 Chevrolet Cavalier and Pontiac
Sunfire model vehicles located Manitoba, Saskatchewan, Alberta, British Columbia, the Yukon and Northwest Territories. These vehicles have the
potential to experience moisture entering the Powertrain Control Module (PCM), as a result of corrosion after extended exposure to road salt,
Moisture entering the PCM can lead to symptoms including illumination of the Check Engine light or the engine running rough. If these symptoms
are ignored, the engine may stall and may not be able to be restarted.
What Will Be Done
To prevent this condition from occurring, your GM dealer will seal the Powertrain Control Module (PCM) in a protective shield/cover assembly.
This service will be performed for you at no charge.
Contacting Your Dealer
Please contact your dealer as soon as possible to arrange a service date and to assure parts availability. Instructions for making this correction have
been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle.
1995 Pontiac Sunfire L4-2.2L VIN 4 Page 4
