Here you will find out how to
contact Chevrolet
if
you need
assistance. This part
also
tells
you
how to obtain service
publications and how to report
any safety defects.
Part
8
Customer Assistance
Information
Customer Satisfaction Procedure .
.
. . .
.
.
.
.
.
.
.
. . . .
.
. . . . .
. . .
.
.
.
.
.
.
. .
. . . .
258
GM Participation
in
BBB
AUTO
LINE
-
Alternative Dispute
Resolution Program
.
. .
. . . . .
.
.
. . .
.
. . . . .
.
.
.
. . . .
.
.
.
.
.
.
. .
. . . . . . .
.
.
.
.
259
Reporting Safety Defects to the United States Government
. .
. . . . . . . . . . .
.
. .
259
Reporting Safety Defects to the Canadian Government . . .
.
. .
.
. . . .
.
. .
.
. . . . 260
Reporting Safety Defects to General Motors
.
. . . . . .
.
. .
. .
.
.
.
. .
.
. .
.
.
. . . . . . 260
Chevrolet Roadside Assistance Program
.
.
. . . . . . .
.
.
.
.
.
.
.
. .
. .
. .
.
.
.
.
. .
.
.
.
260
Canadian Roadside Assistance . . . . .
.
.
.
. . . . .
.
.
.
.
.
.
.
.
.
. . . .
.
.
.
. .
. . .
.
. .
.
.
26
1
Courtesy Transportation . . . . .
.
Service Publications.
.
. .
.
.
.
.
I
....................................
261
....................................
261
257
.I
