Introduction 1-15
ACD No-Answer Recall Timer
6-15
5 000 sec (Disabled)
ACD No-Answer Retr y Timer
6-15
6300 sec
ACD Guaranteed Message Timer
6-16
75 sec
ACD RAN ANNOUNCEMENT TABLES*
6-17
FLASH 62 1–8None
PC/ACD INTERFACE TRACE
6-20
FLASH 63
Event Trace Disable/Enable
6-20
1No (Disabled)
Trace Port Assignment
6-21
2Port #1
Baud R ate Display
6-21
-- 9600 Baud
UNIFORM CALL DISTRIBUTION (UCD)
7-1
UCD GROUP PROGRA MMING
7-3
FLASH 60
Alternate UCD Group Assignment
7-4
2None
UCD Overflow Station Assignment
7-4
3None
UCD Primary Agent Assignments
7-5
7None
UCD Announcement Assignment(s)
7-5
10-11 None
UCD TIMERS
7-7
FLASH 61
UCD Ring Timer
7-7
1 60 sec
UCD Message Interval Timer
7-8
2 60 sec
UCD Over flow Timer
7-9
3 60 sec
UCD Auto Wrap-Up Timer
7-9
44 sec
UCD No-Answer Recall Timer
7-10
5 000 sec (Disabled)
UCD No-Answer Retry Timer
7-10
6300 sec
UCD ANNOUNCEMENT TABLES (RAN)
7-11
FLASH 62 1–8None
VOICE MAIL GROUPS
8-1
VOICE MAIL PROGRAMMING
8-3
FLASH 65
Voice Mail Groups (440-447)
8-3
1–8None
Alter nate Voice Mail Group
8-4
9None
Leave Mail Index Entry
8-5
10 440 = 0
Table 1-1: Default Values
Features
Page
#
Program
Code
Flex
Button
Default Value
* Featu res availa b le w ith Op tion al Software
