o
/etc/modules.conf or etc/conf.modules
• If HP drivers are installed:
o Version of the drivers used
o /etc/lilo.conf or /etc/grub.conf
o /etc/fstab
o List of drivers
• A list of each third-party hardware component installed, with the firmware revisions
• A list of each third-party software component installed, with the versions
• A detailed description of the problem and any associated error messages
Troubleshooting 81