-3-
IV. a–CUTTING WHEEL OPERATION:
The cutting wheel is located in the cutting wheel cartridge (see
gure1; reference 3; page 2). The cutting wheel moves right to
left to cut paper/labels then resets back to the right.
The cutting wheel must reset all the way back to the right for the
printer to initialize. If the cutting wheel jams the printer will not
initialize and will not print.
If debris is blocking the cutting wheel remove debris and cycle
power. The cutting wheel should reset on its own. If cutting
wheel does not reset, manually reset the cutting wheel by ad-
justing the plastic Phillips head adjustment screw located on the
left hand side of the cutting wheel cartridge. If the wheel will not
move or is very resistive in movement it is likely it will not reset
properly and the printer must be replaced.
IV. b–CHECK PRINTER POWER-BASIC:
1) The quickest way to verify the printer is receiving power is to
release then re-engage the feed roller tension arm (see gure
1; reference 6; page 2). Any time the feed roller tension arm is
re-engaged the printer should index the printer media approxi-
mately 1/8”. The printer media will also index on system power
up.
2) If the printer media does index when the feed roller tension
arm is engaged and printer still does not print then reference
Section II. a, b, c, & d to check printer media or Section IV. d to
check data cables and SmartChill
®
control.
3) If the printer media does not index when the feed roller ten-
sion arm is engaged reference Section IV. c to further check
printer power.
NOTE: The printer media will not index if the cutting wheel is
jammed.
IV. c–CHECK PRINTER POWER-ADVANCED:
1) The red harness is the power harness for the printer. Ensure
this harness is plugged in securely and shows no signs of dam-
age to both the printer (see gure 1; reference 1; page 2) and
the SmartChill
®
board (see gure 2; page 5).
2) If the red power cable seems to have a weak connection
tighten the connection and refer back to Section IV. b to check
printer operation.
3) If the red power cable seems to be secure and shows no
signs of damage, check the 2 pin connector, grey and black
wires, on the back of the SmartChill
®
board (see gure 2; refer-
ence 3; page 5) for 8.5VDC and secure connection.
IV. c–CHECK PRINTER POWER-ADVANCED (cont’d):
4) If 2 pin connector is secure and has proper voltage
and still does not print, replace printer.
5) If 2 pin connector does not read 8.5VDC check DC
power supply for proper voltage. (Voltages are labeled
on relay board and DC power supply terminals). For
more information on troubleshooting DC power supply
contact Traulsen Service Department at 800-825-8220.
IV. d–CHECK PRINTER DATA HARNESS:
The white harness is the printer data harness. If the
printer indexes when following instructions in Section IV.
b but does not print, check the white data harness (see
gure1; reference 2; page 2) for damage or weak con-
nection.
IV. e–INTERCHANGE INSTRUCTIONS:
Both printers, label and record, are exactly the same
printer and interchangeable. When plugged into PTR
1 ports (see gure 2; reference 1; page 5) on the back
of the SmartChill
®
board the printer will act as a record
printer. When plugged into PTR 2 ports (see gure 2;
reference 2; page 5) on the back of the SmartChill
®
board
the printer will act as a label printer.
NOTE: Always inspect all boards and cables for signs of
water damage or corrosion. Corrosion will impede printer
and or control board operation.
IV. ADVANCE SERVICE PROCEDURES & ADJUSTMENTS
