3 Updating the BIOS and Sending the Support Ticket
Basic to Intermediate Users: Setting Up the e-Features
32 English
Step 1: Open the e-Diagtools Networking Parameters Screen
You can do this by running e-Diagtools as usual (for instructions, refer to chapter 2,
“Starting e-Diagtools“), then clicking the menu option to update the BIOS or send the
Support Ticket. The Networking Parameters screen will open automatically.
Step 2: Set the BIOS Update Parameters
Check the
Update server URL
parameter. This should already be correct and set to
the location of the BIOS packages on HP’s server, as follows.
•
For HP Business PCs and Workstations:
http://ftp.hp.com/pub/ccd/epackages/master.ini
•
For HP Notebook PCs:
http://ftp.hp.com/pub/mobile_computing/software/edtpackages/
master.ini
If this parameter is not correct, press
<F5>
and then type in the correct FTP address.
