IVX 128 Function 6: Recording
F.3
Function 631: MOH source
This selects the source that will be played to callers on hold.
Code Source
590 Live external source
591 Pre-recorded music
592 Pre-recorded with “please continue to hold”
593 Pre-recorded with “dial 0 or extension from hold”
594-598 Customer-recorded message on hold
Default: 592 (generic message-on-hold).
Function 632: MOH recording
1.
Connect the message/music source to the MOH port on the side of the cabinet.
Note: The connector is monophonic-only — if you use a stereo source, you must either set it to
output mono, if possible, or use a stereo-to-mono conversion cable (or adapter).
2.
Enter the prompt number to be recorded.
3.
Press 1 to begin recording. To aid you in queuing, the source will be played through the
phone’s speaker.
Note: The recorded material should not have a “beginning” or “end” — so that playback can
loop continuously.
4.
Press 1 when finished. The recording will play back so you can review it.
5.
Press # to accept the recording.
Function 633: MOH volume
If a custom MOH is recorded, the output volume can be adjusted in this function.
Range: 1 (faint)–12 (loudest).
Default: 6.
Note: If an external audio source such as a radio is used for MOH, adjust the volume at
the source.
Note: To turn live MOH volume completely off, turn off volume at the source.
To turn recorded MOH volume completely off, select (in Function 631, above) one of the
prompts in the range of 594–598, but make sure it’s blank. These prompts are blank by de-
fault; if you have recorded some audio on all of them, just select one and record a few
seconds of silence.
